# Cue > Cue is a customer service platform that brings WhatsApp, email, live chat and Facebook Messenger into one shared inbox, with chatbots and AI agents that answer routine questions and hand the rest to a person. Cue Technologies Limited is based in Chester, UK and Cape Town, South Africa, and operates under GDPR in the UK and POPIA in South Africa. The platform is used by dealer groups, retailers, universities, insurers and multi-site businesses across Europe and Southern Africa. ## Start here - [Cue](https://www.cuedesk.com/): What Cue is: one inbox for WhatsApp, email, live chat and Messenger, with chatbots and AI agents. - [Pricing](https://www.cuedesk.com/pricing): Cue pricing starts at £249 a month with unlimited seats on every plan. Priced on monthly active contacts, with AI resolution rates published. - [Book a demo](https://www.cuedesk.com/book-a-demo): Book a walkthrough with the Cue team. - [Contact](https://www.cuedesk.com/contact): Contact Cue for a free demo. See how our solution can automate 80% of routine customer interactions, reduce your service costs, and improve customer engagement. - [About](https://www.cuedesk.com/about): Cue builds customer service software for teams whose customers message them. Our story, how we work, and the people behind the platform. ## Products - [AI agents](https://www.cuedesk.com/ai-agents): Cue AI Agents handle up to 80% of routine customer queries, answering from your own content and handing over to a person when they cannot resolve it. - [Chatbots](https://www.cuedesk.com/products/chatbots): Build chatbots visually, without code. Route enquiries, answer common questions and hand over to your team with the conversation history intact. - [Live chat](https://www.cuedesk.com/products/live-chat): Answer customers in real time across WhatsApp, email, web chat and Messenger from one shared inbox, with routing, assignment and full history. - [Broadcasts](https://www.cuedesk.com/products/broadcasts): Send fast WhatsApp broadcasts with Cue. Payment reminders, promotions, news – straight to customers. Increase engagement and action now. - [Flows](https://www.cuedesk.com/products/flows): Cue Flows automate the enquiries that repeat across WhatsApp, live chat, email and Messenger, then hand anything complex to a person. - [Auto-Assign](https://www.cuedesk.com/auto-assign): How conversations are distributed across a team, by round robin or by who is least busy. - [Contacts](https://www.cuedesk.com/contacts): Contact data, custom fields and segmented lists. ## Channels - [WhatsApp Business](https://www.cuedesk.com/channels/whatsapp-business): Run sales, service and marketing on one WhatsApp Business number, with a shared inbox, chatbots and broadcasts for your whole team. - [Email](https://www.cuedesk.com/channels/email): Bring your service mailbox into the same inbox as WhatsApp, web chat and Messenger. Automate acknowledgements and route email to the right team. - [Web chat](https://www.cuedesk.com/channels/webchat): Turn website visitors into happy customers. Interact directly, provide personalised service, and increase conversions on your website. - [Messenger](https://www.cuedesk.com/channels/messenger): Handle Facebook Messenger conversations in the same inbox as WhatsApp, email and web chat, with chatbots and AI agents for first replies. - [WhatsApp automation](https://www.cuedesk.com/channels/whatsapp-automation): Answer repeat WhatsApp questions automatically, then pass the conversation to an agent with the full history intact when a person is needed. - [WhatsApp broadcasts](https://www.cuedesk.com/channels/whatsapp-broadcasts): Cue makes WhatsApp Broadcasts simple. Send offers, promotions and updates at scale, with delivery and read receipts built in. - [WhatsApp customer service](https://www.cuedesk.com/channels/whatsapp-business-customer-service): Deliver real-time customer service on WhatsApp. Cue's AI resolves routine enquiries 24/7 and hands complex chats to your team with full context. Book a demo. ## Solutions by industry - [Automotive](https://www.cuedesk.com/solutions/automotive): Cue runs dealership customer conversations across sales, service, parts and recall on WhatsApp, email and live chat, connected to your DMS. One queue for every department. Book a demo. - [Automotive integrations](https://www.cuedesk.com/solutions/automotive/integrations): The dealer management systems Cue connects to. - [Keyloop integration](https://www.cuedesk.com/solutions/automotive/integrations/keyloop): How the Keyloop integration works. - [Retail](https://www.cuedesk.com/solutions/retail): Answer buying questions, order updates and returns on WhatsApp, web chat and Messenger, from one inbox your retail team shares. - [Education](https://www.cuedesk.com/solutions/education): Speak to students and parents faster with WhatsApp. Handle enquiries, applications and updates from one inbox, with automation for routine questions. - [Travel and leisure](https://www.cuedesk.com/solutions/travel-and-leisure): Handle guest enquiries, bookings and requests across WhatsApp, email and web chat from one inbox, so nothing is missed between arrival and checkout. - [Real estate](https://www.cuedesk.com/solutions/real-estate): Tired of missed real estate leads? Cue automates common questions and ensures consistent, fast follow-ups to keep your sales pipeline moving. - [Multi location](https://www.cuedesk.com/solutions/multi-location): Run consistent customer service across every location from one platform, with shared inboxes, routing by site and reporting across the group. ## Solutions by team - [Customer support](https://www.cuedesk.com/solutions/customer-support): Keep wait times low and CSAT high with AI agents that answer routine questions and keep context across every channel your team uses. - [Marketing](https://www.cuedesk.com/solutions/marketing): Increase marketing campaign ROI with Cue. Deliver personalised, engaging messages that cut through the noise and re-engage cold leads effectively. ## Integrations and comparisons - [Integrations](https://www.cuedesk.com/integrations): Cue integrates with HubSpot, Salesforce, Zendesk, Shopify, Microsoft Teams and major dealer management systems, connected through workflows. - [Alternatives](https://www.cuedesk.com/alternatives): Cue compared with other customer service platforms, and where each one fits. ## Company - [Customers](https://www.cuedesk.com/customers): Customer stories across automotive, retail, education, insurance and finance. - [Blog](https://www.cuedesk.com/blog): Practical guides on WhatsApp Business, customer service and AI: how teams run messaging channels, choose platforms and answer customers faster. - [Updates](https://www.cuedesk.com/updates): Product updates and release notes. - [Privacy policy](https://www.cuedesk.com/privacy-policy): How Cue collects, uses and protects personal data, which group entity is responsible for it, and how we handle AI and automated processing. ## Customer stories - [Stellantis dealer network](https://www.cuedesk.com/customers/how-stellantis-brands-drove-a-196-response-rate-increase-boosted-nps-scores-by-14): 196% increase in response rates and a 14-point NPS gain across sites. - [Payflex](https://www.cuedesk.com/customers/payflex-cue-ai): 82% of common customer questions answered by AI agents. - [Hollard](https://www.cuedesk.com/customers/hollard-insurance-case-study): Insurance service moved onto WhatsApp. - [Ikeja](https://www.cuedesk.com/customers/how-ikeja-makes-64-of-online-sales-via-whatsapp): 64% of online sales made through WhatsApp. - [Brights Hardware](https://www.cuedesk.com/customers/how-brights-hardware-increased-whatsapp-based-sales-by-244): WhatsApp-based sales up 244%. - [Dream Drive](https://www.cuedesk.com/customers/dream-drive-case-study): 99% of customer queries automated, with retention flows. - [University College Birmingham](https://www.cuedesk.com/customers/university-college-birmingham): Student and admissions enquiries on one queue. - [Baroka Funerals](https://www.cuedesk.com/customers/baroka-funerals-reduces-customer-service-costs-by-40-percent): Customer service costs down 40%. ## Guides - [How AI Agents can supercharge your sales funnel](https://www.cuedesk.com/blog/how-ai-agents-can-supercharge-your-sales-funnel): Stop leaving revenue on the table and let AI Agents help your sales team close deals faster - [The future of customer service: How AI Agents are changing the way we connect](https://www.cuedesk.com/blog/the-future-of-customer-service-how-ai-agents-are-changing-the-way-we-connect): See how AI is taking over customer service (for the better); introducing Cue AI Agents - [Which dealer management systems does Cue integrate with?](https://www.cuedesk.com/blog/dealer-management-systems-cue-integrates-with): The dealer management systems Cue integrates with today, and how the integration works for aftersales and service teams. - [Dealer group rollout playbook: standardising WhatsApp across sites](https://www.cuedesk.com/blog/dealer-group-rollout-playbook): A practical four-stage playbook for rolling out standardised WhatsApp communication across a multi-site dealer group. - [WhatsApp Broadcast Use Cases That Drive Real Results](https://www.cuedesk.com/blog/whatsapp-broadcast-use-cases): Payment reminders, competitions, after-service surveys, delivery updates: 6 WhatsApp broadcast use cases with real business examples. - [WhatsApp broadcast best practices: Tips for maximum impact](https://www.cuedesk.com/blog/10-best-practices-for-effective-whatsapp-broadcast-messages): WhatsApp Broadcasts personalises messaging that boosts engagement, conversions, and customer loyalty. - [Omnichannel Chatbots for Mid-Market Sales Conversions (2026)](https://www.cuedesk.com/blog/omnichannel-chatbots-mid-market-conversions): Five omnichannel chatbot platforms compared on channels, conversion features, pricing, and CRM integration for mid-market teams. - [7 Real-World Chatbot Examples for Customer Service (2026)](https://www.cuedesk.com/blog/chatbot-customer-service-examples): The best customer service chatbots in 2026 are intent-based AI Agents that resolve routine, high-volume queries instantly across WhatsApp, web chat, and Messenger, then hand complex cases to a human with full context. - [Cue raises $5 million to accelerate customer service with AI agents](https://www.cuedesk.com/blog/cue-raises-5-million-to-accelerate-customer-service-with-ai-agents): Co-led by Knife Capital and FAM Investments, the funding will accelerate Cue's AI agent development, international growth and investment in voice, security and enterprise integrations. - [Say hello to Richard Nischk](https://www.cuedesk.com/blog/meet-the-cue-founders-richard-nischk): Chief Executive Officer - [AI agents vs chatbots in automotive customer service](https://www.cuedesk.com/blog/ai-agents-vs-chatbots-automotive-customer-service): The real difference between a chatbot and an AI agent, and what it means for automotive customer service today. - [Fuzey vs Cue: which is the better fit for your dealership?](https://www.cuedesk.com/blog/fuzey-vs-cue): A fair, fact-checked comparison of Fuzey and Cue for automotive: channels, DMS integration, AI capability, proof and pricing. - [Empower Customer Service in 2026: The Strategy](https://www.cuedesk.com/blog/empower-customer-service-2026-strategy): Give your team one unified inbox, automate routine queries with AI Agents, and free agents for the high-value conversations. Here's the strategy, end to end. - [Knowledge Base Guide 2026: Build a Support Brain](https://www.cuedesk.com/blog/knowledge-base-support-brain-guide): A knowledge base is one central, structured source of truth that both your team and your AI Agents pull answers from, so customers get the same correct reply on every channel. - [WhatsApp automation for educational admissions](https://www.cuedesk.com/blog/whatsapp-automation-for-educational-admissions): Transform admissions with WhatsApp automation. Instant responses, engagement, and higher conversions guaranteed. - [Engage students with WhatsApp Education: A quick guide](https://www.cuedesk.com/blog/whatsapp-for-education-a-guide-to-successful-student-engagement-and-support): Learn how educational providers and institutions can use WhatsApp to boost student engagement and support. - [2025 guide to mastering live chat for customer service support](https://www.cuedesk.com/blog/2025-guide-to-mastering-live-chat-for-customer-service-support): Want happier customers? See how live chat transforms support in 2025. - [Turn website visitors into customers with Cue web chat](https://www.cuedesk.com/blog/turn-website-visitors-into-customers-with-cue-web-chat): In this blog, we'll explore what web chat is, how it works, and the key benefits it offers across different industries. - [WhatsApp Providers for Real Estate Teams (2026)](https://www.cuedesk.com/blog/whatsapp-providers-real-estate): Four WhatsApp Business providers for real estate, compared on lead qualification, CRM sync, viewing bookings, and real pricing at scale. - [How to drive retail foot traffic with Cue and WhatsApp](https://www.cuedesk.com/blog/how-to-drive-retail-foot-traffic-with-cue-and-whatsapp): Turn your retail store into a buzzing hive of shoppers with Cue and WhatsApp. - [Boosting retail ROI and customer satisfaction with WhatsApp live chat](https://www.cuedesk.com/blog/boosting-retail-roi-and-customer-satisfaction-with-whatsapp-live-chat): Learn how WhatsApp live chat can boost customer satisfaction and supercharge sales. - [AI customer service in hospitality and travel](https://www.cuedesk.com/blog/ai-customer-service-in-hospitality-and-travel): AI transforms hospitality with instant booking, 24/7 support, and personalised guest experiences. - [Boost travel & leisure customer service with WhatsApp](https://www.cuedesk.com/blog/queue-great-customer-service-with-whatsapp-for-travel-and-leisure): In this blog, we explore how to use WhatsApp to queue better experiences for guests and travellers. - [How to choose a customer engagement platform when WhatsApp is your main channel](https://www.cuedesk.com/blog/customer-engagement-platform): The four things to evaluate in a customer engagement platform, and why WhatsApp replies change the shortlist. - [How to Choose a WhatsApp Business Solution Provider: A Buyer's Checklist](https://www.cuedesk.com/blog/how-to-choose-whatsapp-business-solution-provider) ## Optional - [Help centre](https://help.cuedesk.com/): product documentation and setup guides. - [Sitemap](https://www.cuedesk.com/sitemap.xml): every indexable page on the site.